How To Choose A Reliable Plumber

Trying to find the right plumbers if you have a plumbing emergency is not what you want to be doing; it’s much easier to find one in advance for when you might need them. These tips should make the process of finding the right plumber a lot faster and easier.

1) Accreditation and Certifications

The standard of work you can expect, as well as the plumber’s skills and abilities, is determined by the certifications and accreditation they hold.

Always make sure any plumber you hire is registered with the relevant trade organization; that way you know, the work will be carried out safely and thoroughly. And you can also be assured that any tradesmen are legitimate and can carry out the work properly if they are endorsed by other bodies, such as CHAS, Trusted Trader, NICEIC and CIPHE.

2) Is the plumber employed by a large company or are they a registered tradesperson?

You may regret it if you end up hiring a friend of your neighbour who tells you they may be able to fix your sink! On the other hand, you know the job will be done as it should if the plumber is a trained and skilled professional.

3) Are the Plumbers Insured?

You need to be assured that if the plumbing company were to cause any damage, that they are insured and that damage would be covered by them. Our company is insured up to the sum of $5,000,000, and any legitimate company should have that same coverage.

4) 24 Hour Emergency Service

Unfortunately, it’s all too common for a pipe to burst or your toilet to leak in the middle of the night or at the weekend, meaning that 34-hour emergency service is a must when choosing a plumber.

And you don’t want to be waiting hours for the plumbers to show up to fix the issue; you want it taken care of as soon as possible. Fast response time is also something to look for when finding the best plumber in your area.

5) Opening Times and Availability

Having someone to talk to at any time of the day is just as important as having a plumber available at any time if you need to ring the office to make an appointment or for any other reason. It can be stressful and defeat the object of having an emergency plumber if the actual office is only open from 9am to 5pm.

6) Customer Promise

A reputable company typically makes its customer promise clear in something called a customer charter. You can read our customer promise which will tell you that we are reliable, experienced and always deliver exactly what was promised.

7) Local Or National Plumbing Company?

There are pros and cons to each. A large national company is more likely to have acquired a trustworthy reputation, while a smaller local plumbers company knows the area, and can often get to your house faster in case of an emergency.

A national company may cost you more than a smaller plumbing company, and it may take them longer to get to your home when you ring them. And if you want more personal service, a smaller company that’s based in your town or city is probably able to offer that more effectively.

8) Look For Good and Bad Reviews

A reliable plumber is going to have a lot more positive reviews online than negative ones, and it’s one way of making sure you work with someone you can trust. A company is probably one you can rely on if most of their reviews are good, although you should, of course, expect some bad reviews and negative comments.

9) Look at the Plumber’s Website

It can make choosing a plumber a lot easier if they have a well designed and informative website. You may need to do more research to determine whether the company is reliable if there isn’t a lot of information about their services and no useful advice.

10) Are Their Rates Clearly Explained?

One of the most important factors when choosing a plumber is cost; of course, nobody wants to pay more than they have to. It can be annoying and stressful if you find that the cost of the work is a lot more when the job is completed than you were led to believe initially. Clear pricing that is easy to understand is something to look for.

However, some companies will only give customers an accurate figure after they have seen exactly what work needs to be carried out. You should always make sure you are given a written quote for the work after you have been advised of the cost of the work by your plumber. And of course, that quote should be easy to understand and not misleading or inaccurate in any way. This useful piece on This Is Money can also help you to find the right plumber ahead of time, rather than waiting for a plumbing emergency.

Not all plumbers charge a call out fee, and that too is something that should be clearly indicated ahead of time to avoid any last minute unpleasant surprises when they turn up at your house to fix your plumbing issue.

Learn more about the creator of this article here:

Grand Canyon Home Services LLC
15824 W Becker Ln, Surprise, AZ 85379, USA
+1 623-444-6988

About My Fontana Plumber

My Fontana Plumber is a leading plumbing service company with a long history and dedication to serving the 200,000+ residents.

We have served numerous businesses and households for 10+ years, and have built a close relationship with the community. Our team is made up of skilled professionals with long-term experience in the industry, and a commitment to excellence and customer satisfaction.

Our History

From the very start, My Fontana Plumber was founded on the principle of offering quality plumbing service at an affordable price.

To this day, we remain focused on that worthy foundation.

That’s why we always go the extra mile to deliver beyond our clients’ expectations. We understand that our clients need effective solutions for their plumbing problems at a reasonable price, and that’s what we offer.

From our long experience working in the Fontana area, we understand the needs of residents and businesses; hence, have developed unique systems of handling many such issues effectively, efficiently and quickly.

Our Commitment to Customer Satisfaction

By ensuring complete customer satisfaction, we have been highly recommended by many of our clients.

In order to achieve this, we always abide by these principles:

  • Only enlisting qualified personnel bearing requisite technical competence.
  • Offering services that meet and exceed industry standards.
  • Delivering value-added services.
  • Always considering safety of the general public, our workers and your property in every project.
  • Giving accurate information to every potential client concerning the services we offer.
  • Maintaining a cordial relationship between our employees.
  • Providing clear, detailed and constant communication during every project.
  • Maintaining a good working relationship with the public, suppliers and fellow contractors.
  • Always professional and following applicable industry standards.

Trusted and Dependable

We understand that customers can only depend on businesses that they trust.

Hence, we always seek to deliver quality services in every project. Whether we’re serving residential, commercial or industrial clients, we always offer excellent services.

Passionate and Professional Team

When you contact us, you can expect to meet the most friendly and committed team of professionals.

We have worked with our current staff for many years and have built a close working relationship which leads to excellent teamwork in service delivery. Our workforce doesn’t just do the job to get paid, but we have a passion to do it the best way possible.

Because of our passion and expertise, we constantly update our service procedures and come up with more effective and efficient methods. This leads to more affordable, yet better quality services.

Commitment to Excellence

We don’t just do enough to get the job done – we go above and beyond.

My Fontana Plumber offers a wide range of value-added services to serve our clients’ needs. Besides that, we are always keen to evaluate every aspect of the projects we work on, to identify issues that clients may not notice. This way we can effectively handle plumbing issues which may otherwise keep recurring.

We will always take time to clearly explain every aspect of a project, so you understand what is involved.

Our personnel are also helpful enough to provide valuable advice on how to properly maintain your plumbing system to avoid unnecessary problems.

Commitment to the Community and Environment

All our workers understand that we have a social responsibility to the community and environment.

This means we’ll always consider the safety and well being of the general public when handling every task. We also provide useful information to clients on how to avoid and prevent accidents or any other harm related to plumbing systems.

Most of all, we focus on using efficient fixtures. For instance:

Replacing an old toilet with a modern, water-efficient model saves water and cuts down your water bills.
Fixing gas and water leaks prevents wastage of such valuable resources and saves you from unnecessary water and gas bills.
Afterwards, we ensure the environment we work in is properly cleaned up.

Need a Fontana plumber who will be at your door ASAP? You can count on My Fontana Plumber to be your ideal partner.

My Fontan Plumber is your full-service plumbing company. Our specialty has been providing reliable plumbing services in the whole of Fontana and the surrounding areas. While other plumbers claim to offer you help, we go beyond that and do more! No matter what time you call us, we will answer with live help and dispatch a plumber to your property as soon as possible.

We are locally-owned and operated since the beginning, and continue to deliver integrity, honesty, and guaranteed quality workmanship with every service call.

Is your toilet overflowing? Water heater leaking? Why wait until normal business hours to get your emergency solved? Call us without any delay and we’ll be at your door in no time! Contact us now and ask about our new customer special!

Our Service Philosophy

Our only priority is to provide the highest level of customer service. That’s why our service is world-class. Our services unmatched by any plumbing company in the industry. From the moment you call our office to the moment we leave your home, My Fontana Plumber strives to give you the simplest, most stress-free experience you’ve ever had.

Plumbing emergencies are enough of a headache without dealing with an ornery customer service rep or repairman. We offer a warm voice, a courteous call, and a convenient process. We make your emergency a priority for us, scheduling service as quickly as possible to resolve your problem.

Our plumbers are the same are welcoming and all act with class. They treat your home with respect and consideration. We wipe our feet on our own mats, we wear shoe covers before entering your home, and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it. Our prices are flat-rate and upfront, so you don’t have to worry about inflating prices as the job goes on.

At My Fontana Plumber, everything we do is shaped by our values:

  • Respect
  • Treating others as we would like to be treated.
  • Listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
  • Responding in a timely fashion.
  • Speaking calmly and respectfully, without profanity or sarcasm.
  • Acknowledging everyone as right from their own perspective.
  • Integrity
  • Making only agreements we are willing, able and intend to keep.
  • Communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
  • Looking to the system for correction and proposing all possible solutions if something is not working.
  • Operating in a responsible manner
  • Communicating openly and with purpose.
  • Asking clarifying questions if we disagree or do not understand.
  • Never saying anything about anyone that we would not say to him or her.
  • Customer Focus
  • Continuously striving to maximize internal and external customer loyalty.
  • Making our best effort to understand and appreciate the customers’ needs in every situation.

Having Fun in the Process!

We always listen to each other and to our customers with the intent to truly understand and to acknowledge that what is being said is important to the speaker. We also endeavor to respond quickly to our customers’ needs with open, upfront commitments. These values and the practices based on them are the foundation of our service, our philosophy, and our daily lives at My Fontana Plumber.

If your home is in need of other services or repairs, click to learn more about our community of home service experts.

When you contract our services, you’ll get all these and more.

Call us today for the best plumbing service.