Trying to find the right plumbers if you have a plumbing emergency is not what you want to be doing; it’s much easier to find one in advance for when you might need them. These tips should make the process of finding the right plumber a lot faster and easier.
1) Accreditation and Certifications
The standard of work you can expect, as well as the plumber’s skills and abilities, is determined by the certifications and accreditation they hold.
Always make sure any plumber you hire is registered with the relevant trade organization; that way you know, the work will be carried out safely and thoroughly. And you can also be assured that any tradesmen are legitimate and can carry out the work properly if they are endorsed by other bodies, such as CHAS, Trusted Trader, NICEIC and CIPHE.
2) Is the plumber employed by a large company or are they a registered tradesperson?
You may regret it if you end up hiring a friend of your neighbour who tells you they may be able to fix your sink! On the other hand, you know the job will be done as it should if the plumber is a trained and skilled professional.
3) Are the Plumbers Insured?
You need to be assured that if the plumbing company were to cause any damage, that they are insured and that damage would be covered by them. Our company is insured up to the sum of $5,000,000, and any legitimate company should have that same coverage.
4) 24 Hour Emergency Service
Unfortunately, it’s all too common for a pipe to burst or your toilet to leak in the middle of the night or at the weekend, meaning that 34-hour emergency service is a must when choosing a plumber.
And you don’t want to be waiting hours for the plumbers to show up to fix the issue; you want it taken care of as soon as possible. Fast response time is also something to look for when finding the best plumber in your area.
5) Opening Times and Availability
Having someone to talk to at any time of the day is just as important as having a plumber available at any time if you need to ring the office to make an appointment or for any other reason. It can be stressful and defeat the object of having an emergency plumber if the actual office is only open from 9am to 5pm.
6) Customer Promise
A reputable company typically makes its customer promise clear in something called a customer charter. You can read our customer promise which will tell you that we are reliable, experienced and always deliver exactly what was promised.
7) Local Or National Plumbing Company?
There are pros and cons to each. A large national company is more likely to have acquired a trustworthy reputation, while a smaller local plumbers company knows the area, and can often get to your house faster in case of an emergency.
A national company may cost you more than a smaller plumbing company, and it may take them longer to get to your home when you ring them. And if you want more personal service, a smaller company that’s based in your town or city is probably able to offer that more effectively.
8) Look For Good and Bad Reviews
A reliable plumber is going to have a lot more positive reviews online than negative ones, and it’s one way of making sure you work with someone you can trust. A company is probably one you can rely on if most of their reviews are good, although you should, of course, expect some bad reviews and negative comments.
9) Look at the Plumber’s Website
It can make choosing a plumber a lot easier if they have a well designed and informative website. You may need to do more research to determine whether the company is reliable if there isn’t a lot of information about their services and no useful advice.
10) Are Their Rates Clearly Explained?
One of the most important factors when choosing a plumber is cost; of course, nobody wants to pay more than they have to. It can be annoying and stressful if you find that the cost of the work is a lot more when the job is completed than you were led to believe initially. Clear pricing that is easy to understand is something to look for.
However, some companies will only give customers an accurate figure after they have seen exactly what work needs to be carried out. You should always make sure you are given a written quote for the work after you have been advised of the cost of the work by your plumber. And of course, that quote should be easy to understand and not misleading or inaccurate in any way. This useful piece on This Is Money can also help you to find the right plumber ahead of time, rather than waiting for a plumbing emergency.
Not all plumbers charge a call out fee, and that too is something that should be clearly indicated ahead of time to avoid any last minute unpleasant surprises when they turn up at your house to fix your plumbing issue.
Learn more about the creator of this article here:
Grand Canyon Home Services LLC
15824 W Becker Ln, Surprise, AZ 85379, USA